If you’re wondering whether Hirebridge could be your solution,
but have questions about the application, we’ve collected many of
the most frequently asked questions about our solution. As you’ll
discover, there’s a reason we sign nine of every 10 prospects to
whom we demo the Hirebridge solution.
If you already have a Hirebridge demonstration scheduled, or are
considering contacting with us, please spend a few moments reviewing
these FAQs. You might find answers to your own questions; once in a
demo, you’ll be able to focus on questions unique to your needs. In
the process, you’ll discover just how powerful the Hirebridge
solution is.
Q. Is Hirebridge a hosted solution or downloadable software?
A. Hirebridge is a fully hosted “software as a solution” (SaaS)
system. We manage and maintain the entire application, including
your data, which is housed and backed up in a triple-redundant
server site [clarify this point]. There’s no software to download,
install or update. All appropriate plan upgrades are immediately
available with no deployment delays. And because it’s hosted on the
Web, your Hirebridge account is accessible anywhere via
Internet-enabled laptop, desktop or handheld device.
Q. Does Hirebridge connect easily with our corporate Website
so we can post our open positions?
A. We can integrate the Hirebridge platform directly into your
Website in less than half an hour – with little to no IT
involvement. Once operational, Hirebridge is in direct control of
what you post, allowing you to manage your job postings from within
human resources or the hiring manager’s desk. Best of all, you’ll
never again send a job opening to IT to post to the site.
Q. Can we limit internal users with regard to posting jobs, or
do you have job requisition approvals?
A. Yes. Hirebridge offers a flexible job requisition approval
process that typically can work for any situation. Many ATS systems
have a rules-based system in the configuration area that dictates
how job requisitions must be handled. Hirebridge is flexible enough
to limit or allow appropriate hiring managers to post jobs within
only those areas which they’ve been granted access by the system
administrator.
Q. Can we restrict users/hiring managers from seeing only
appropriate or candidates?
A. Yes. Filters and user access controls are available to
empower administrators to let hiring managers view only appropriate
candidates by department, location, job types or any combination of
these or other parameters. And you create and select the parameters.
Q. How many administrators can we have on one plan?
A. One admin often doesn’t suit corporate needs. Hirebridge is
flexible and unlimited. You can enable as many administrators on
your plan as you need – up to the number of users allowable within
the plan itself.
Q. Can we post to external job boards?
Yes. Through its DirectPost module and other solutions,
Hirebridge extends the reach of every job posted to your corporate
career center by automatically posting to such external job boards
as Monster.com, CareerBuilder, HotJobs and Dice. We also provide the
value-added service of posting nightly to GoogleBase, Indeed and
SimplyHired. These sites’ associated distribution networks include
such sites as LinkedIn.com, Six Figure Jobs, IEEE USA, About.com,
ZoomInfo and others.
Q. Can we retain copies of candidate resumes?
A. Yes. But we take it a step further. When candidates apply, if
they upload their resume, Hirebridge attaches the original resume to
the candidate’s record for future reference and review. But
Hirebridge also creates a text version of the resume for easy
on-screen viewing and searching within the Hirebridge system –
without having to download the document or use any plug-ins or
attachments.
Q. We have a form candidates sign authorizing background checks?
Can we put that – and other – forms online?
A. Yes. As part of the standard application process, many
companies present candidates with forms or waivers that must be
signed. Your customized documents or authorization forms can be
placed on the system for candidates to digitally sign. Once
completed by the applicant, these become a permanent part of his or
her profile.
Q. We must collect EEO reporting information. Will Hirebridge
allow us to do that?
A. Yes. As a standard part of the application process,
candidates often are asked to provide voluntary self-identification
information, including race/ethnicity, gender, Veterans status,
disability, etc. The Hirebridge platform will allow you to collect
and securely store that information.
Q. Does Hirebridge notify me when a candidate applies for a job?
A. Yes. If you prefer, notifications can be set at the job
level, and Hirebridge can be set up for one or multiple hiring
managers or users of the system to receive such notifications.
Q. When candidates submit their resumes or applications to us,
they’ll often inquire to see if we’ve received it. Does the
Hirebridge system send automatic confirmations to candidates after
they apply for a job?
A. Yes. The system automatically sends notifications to
candidates.
Q. Does Hirebridge offer a solution we can install in our
internal system?
A. No. Hirebridge is only offered as a hosted solution at this
point.
Q. Are your plans by the user?
A. No. While most companies are accustomed to per-user or
per-seat pricing, unlike most SaaS companies, we don’t charge
per-user fees. Our plans include a specific number of users. If you
need more users, we devise a plan to suit your needs.
Q. How is the system priced? What’s the cost?
A. We have plans that start as low as $1,495 per year for a
complete system, including three users. We can create a system
configured to match any company’s size and budget.
Q. What are the set-up fees?
A. Typically, Hirebridge has no set-up or additional costs
beyond the annual licensing fee.
Q How do you bill for the service?
A. Standard billing cycles follow either an annual or
semi-annual license agreement. But we’re flexible and accommodate
specific users’ accounts-payable needs.
Q. Is Hirebridge user friendly?
A. Absolutely. User-friendliness was designed into Hirebridge.
Customer research and feedback we receive from Hirebridge users
reveal that with very little training, most users are comfortable
with the system in a day or two. How is this so? Because the
application was designed by HR professionals – not software
engineers. It was created by people who use the system, and systems
like it, everyday. The interface is designed so users typically can
access the information they need within one or two clicks – without
backing out to access new fields. Information and actions are
logically placed exactly where users would expect them to be.
Q. How long has Hirebridge been in business?
A. Hirebridge began operations in early 2000, launched its first
platform in early 2001, and has grown to become one of the leading
ATS providers in the marketplace. The company is ranked as the 10th
largest ATS provider by Workforce Management Magazine.
If you didn’t see your question here, contact us directly. We’ll be
glad to answer any questions you may have.
Have questions about the features or capabilities the Hirebridge Recruiter applicant tracking system and hiring management solutions? Visit our Features Page or give us a call at 1-954-688-3854. We are here to help.
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