Cloud
Operations Engineer
Business
need / special notes:
Below
is the req as it should be posted
This
is a great opportunity to become part of PowerSchool’s Cloud Operations team.
The Cloud Operations team works in a growing and fast-paced environment
managing the hosting infrastructure for the nation's leading education
technology platform for K-12. The Cloud Operations team manages
and administers all facets of Hosting from hardware to software, operating
systems to PowerSchool’s related applications. Cloud Operations manages
the applications for over 10 million students in a 24/7/365
environment. The Hosting atmosphere is collaborative, adaptable and team based
to meet the needs of an evolving technology and business model. Some travel is required.
Technical Experience Required:
- 3+ years of experience as a System
Administrator
- 3+ years of experience
providing customer technology support
- Strong working knowledge of Unix/Linux, Windows, Tomcat
- Strong
working knowledge of Shell Scripting, Batch Scripting, and Perl Scripting
- Experience with remote management and IT automation tools
- Experience in Incident, Problem and Change managements
- Experience in applications/infrastructure
monitoring and monitoring tools such as Nagios, New Relic, BSM etc.
- Experience in
DevOps Deployment & Releases
- Experience with database technologies (MYSQL, MS SQL, and Oracle) is required
- Knowledge of private and public
Cloud providers.
Other Requirements:
-
Willing to work in 24x7 shifts (Night shift is core mandatory)
-
Willing to work on Saturday and Sundays
- Ability to work a late or early shift
aligned with West Coast and International school operations hours and on
occasion provides on-call support during off business hours and weekends
-
Must have strong verbal and written skills to interact with customers via
phone and email.
-
Ultra-reliable, highly motivated, self-starter, who is able to
collaborate within Hosting Operations and across other functional groups.
-
Knowledge of PowerSchool is a plus.
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